Privacy Policy

Last updated:

Introduction

Naturalsyscent ("we," "our," or "us") operates naturalsyscent.world (the "Site"). This Privacy Policy informs you about how we collect, use, and protect your personal information when you use our landscape design services or visit our website.

Information We Collect

When you contact us for landscape design services, we may collect the following types of information:

Personal identification information such as name, email address, phone number, and mailing address
Property information including location, size, existing conditions, and design preferences
Communication records including emails, phone conversations, and consultation notes
Website usage data including IP address, browser type, pages visited, and time spent on pages
Payment information processed through secure third-party payment processors
Technical data such as device information, operating system, and browser settings

How We Use Your Information

We use the collected information for the following purposes:

To provide landscape design consultation and services tailored to your property
To communicate with you about project proposals, design concepts, and service updates
To schedule site visits, consultations, and project meetings
To improve our website functionality and user experience
To comply with legal obligations and protect our legal rights

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

Consent: When you provide explicit consent for specific processing activities
Contract Performance: To fulfill our contractual obligations and provide requested services
Legal Obligation: To comply with applicable laws and regulatory requirements
Legitimate Interests: To operate our business, improve services, and ensure website security

You have the right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With contractors, suppliers, or service providers who assist in delivering landscape design services, subject to confidentiality agreements
When required by law or to respond to legal process, court orders, or government requests
To protect our rights, property, or safety, or that of our clients, employees, or others
In connection with a business transfer, merger, or acquisition, where your information may be transferred as part of the transaction
With your explicit consent for specific sharing arrangements

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection practices
Secure backup and recovery procedures

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we take appropriate safeguards to ensure your information receives adequate protection, including:

Using standard contractual clauses approved by relevant data protection authorities
Ensuring third-party service providers comply with applicable data protection standards
Implementing additional security measures as necessary

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

The nature of the information and the purpose for which it was collected
Legal and regulatory requirements
Contractual obligations and business needs
Statutes of limitations for potential legal claims

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

Third-Party Services

Our website uses various third-party services that may collect and process your information. These services include:

Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as page views, session duration, and user interactions. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Google Ads Conversion Tracking: We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This service uses cookies to track conversions and may collect information about your interactions with our ads.
Google Ads Remarketing: We use Google Ads remarketing to show you relevant advertisements based on your previous visits to our website. This service uses cookies to display personalized ads on other websites.
Google Maps API: We use Google Maps API to display location information. When you interact with maps on our website, Google may collect information about your location and usage patterns.

These third-party services have their own privacy policies and terms of service. We encourage you to review their policies to understand how they collect, use, and protect your information. We are not responsible for the privacy practices of these third-party services.

Your Rights and Options

You have the right to:

Access and receive a copy of your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal and contractual obligations
Object to or restrict processing of your information
Withdraw consent for data processing at any time
Request data portability in a structured, commonly used format
Lodge a complaint with a supervisory authority if you believe your data protection rights have been violated

To exercise these rights, please contact us at write-to-usY3mxs9K1m or use our contact form. We will respond to your request within 30 days.

Use of Cookies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and support our marketing efforts. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website.

We use the following types of cookies:

Essential Cookies: Required for the website to function properly
Analytical Cookies: Help us understand how visitors use our website
Marketing Cookies: Used to deliver relevant advertisements and track campaign performance
Functional Cookies: Remember your preferences and settings

You can control cookie preferences through your browser settings or our cookie consent banner. For detailed information about our cookie practices, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated Privacy Policy on this page
Updating the "Last updated" date at the top of this policy
Sending an email notification for significant changes, if we have your contact information
Displaying a notice on our website for substantial updates

You are advised to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website or services after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Naturalsyscent
16101 Hanna Rd, Lutz, FL 33549, United States
Phone: +1 813 978 1916
Email: write-to-usY3mxs9K1m